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Support Worker Recording

Charitylog has a module devoted to the management of Support Workers.

Apart from holding the usual information about Support Workers, their skills and their unavailabilities, you can create Support Plans for clients.

The Support Plan details the services that are to be provided to a client by Support Workers. The Support Worker may be assigned at this stage, or later.

Once the Support Plan has been set up, you can create the actual assignments - that is which Support Workers are going to do what work on which days.

Graphical calendars can also be used to quickly provide an overview of work and reschedule appointments.

There are search facilities to make it easier to find carers for clients.

In time, the Support Workers will come back with timesheets. These can be filled in on Charitylog, including travelling time, mileage and expenses. You can then create invoices for the work done, or produce cash receipts.

There are the usual reports to provide information about activity, time spent and so on.

Matching Support Workers & Mapping

Charitylog provides the ability to match Support Workers with their clients.

Users can select certain criteria and Charitylog will find the nearest match including displaying the geographical location of all the Support Workers in the area.

Support Workers and Clients can be displayed on a map, giving a graphical representation of their whereabouts.

You can also apply filters, for example to prevent clients with cats being matched with a worker who is allergic to cats.

Charitylog has negotiated special terms with Panztel for Third Sector organisations wishing to use the eziTracker system alongside Charitylog's Support Worker system. eziTracker allows your workers to call a freephone number from a client's house to 'clock' themselves in and out. Not only does this cut down on time entering data, it also gives alerts if people do not clock in or out. The downloadable leaflet gives you the details.