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Contact Charitylog:

Unit 6 Ashburton Industrial Estate
Ross-on-Wye
Herefordshire
HR9 7BW

Tel: 01989 763691

Log in to Charitylog:

You can log into Charitylog from here, or on the homepage of the website.
Log in to Charitylog.

Recording Contacts

The fundamental activity in Charitylog is recording contacts with clients. These contacts can take the form of new referrals, updates on outstanding actions for clients, external referrals and signposting, providing publications and so on.

Each time a contact is recorded, it is added to the client's history. Additional contacts for the same referral can be recorded. This means that each referral can have it's own activity associated with it, allowing better views of the client history and also better reporting, providing numbers of referrals as well as numbers of contacts.

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Time and travel can also be recorded, an important item of information for some funders.

The contact recording process can be applied to other people as well as clients, such as volunteers or staff. An example of this might be where you run a volunteer recruitment project and have to record the journey from initial contact to final acceptance as a volunteer.

All contacts can be given Classification Codes and for Age UK brand partners, Age UK Information and Advice codes may be entered.

Anonymous Clients

Charitylog also has an option which allows you to start with an anonymous client and enter information as it is gleaned from the client - Charitylog will show you any clients in the database that match the client's details, making it easier to match up people to their computer record. The client can remain as anonymous if required.

Minimum Data Capture

It is possible to define a flexible range of minimum data entry requirements - this helps to ensure that you capture the details needed for reporting back to funders.