MySight York

An interview with Catherine Bamford, Befriending Services Manager at MySight York.

MySight York is an independent, user-led charity supporting local people to live well with sight loss. They offer advice and help with things like specialist equipment, social activities and befriending – as well as emotional support. They have around 1,700 members, all visually impaired people, living in York and the surrounding area, and nine members of staff.

How long have you been using Charitylog?

We’ve been using the full client version of Charitylog since August 2019.

Did your team receive training on how to use it?

Yes, we received comprehensive training at the start.

What do you mainly use Charitylog for?

We mainly use it for recording contact with clients, volunteers, relatives/carers and organisations. We’ve set up different referrals for the various services we offer.

We also run reports and export lists for mail merging for our newsletter.