Yes, Charitylog can be used straight 'out of the box'.
But we’ve found that most charities like to customise it slightly to suit the way they work.
You might decide to change some wording to reflect the terminology that’s familiar to your staff (an example might be changing ‘client’ to ‘service user’ or ‘customer’), remove fields you don’t need, or add additional ones.
You may want to make some changes to the system so it reflects the order you do things in your organisation, to ensure the proper information is collected at the right time, and right processes followed. You may also have specific types of assessment you want to include.
Apart from in our basic Starter package, we include a specified amount of help and training to help you tailor the standard system into one that fits the way you work and what you do.