Get support
Need support with Charitylog?
If your issue is urgent please call our in-house support team during office hours on 0333 222 5957.
DID YOU KNOW? There's help on every page!
There's a help manual for each screen of your CRM - just click the question mark next to your profile name (top-right of the screen). Or visit the online support pages for further help, where you'll find how-to videos and more.
IN-HOUSE SUPPORT TEAM
During office hours we also provide a dedicated, in-house customer support team.
Tel: 0333 222 5957 (Mon - Fri: 9am - 5pm)
If you're on our basic Starter package please note telephone support is available at an extra cost. See price list
Email support (for non-urgent issues only): email us at support@charitylog.co.uk and we will normally get back to you within 2-3 days. Please include as much detail as possible.