*** Attention all Charitylog users: the June release is on your test systems now! Watch a webinar on the updates page ***

Need support with Charitylog?

If your issue is urgent please call our in-house support team during office hours on 0333 222 5957.

DID YOU KNOW? There's help on every page!

There's a help manual for each screen of your CRM - just click the question mark next to your profile name (top-right of the screen). Or visit the online support pages for further help, where you'll find how-to videos and more.


During office hours we also provide a dedicated, in-house customer support team.

Tel: 0333 222 5957 or 01989 763691 + Option 2 (Mon - Fri: 9am - 5pm)

If you're on our basic Starter package please note telephone support is available at an extra cost. See price list

Email support (for non-urgent issues only): email us at support@charitylog.co.uk and we will normally get back to you within 2-3 days. Please include as much detail as possible.