Home
Plans and pricing

Plans and pricing

Get in touch

Choose the plan that suits you...

10 users or fewer

Starter - for micro-charities with up to 5 users.
One - for organisations running a single service or project, with up to 10 users.

For unlimited users (price dependent on charity income)

Plus - our most popular option, with a range of features suitable for most charities.
Ultimate - enhanced list of features; suitable for large national organisations.

Compare our plans at-a-glance below. Or get in touch to talk it through with an advisor.

Our plans at-a-glance

All plans, features and prices

Starter

£49+VAT per month.

Virtual Demo

Contact & Case Management

People & Services
Cases & Contacts
Email, letter & text communications
Document storage & retrieval
Add your own fields

Reporting

Key Performance Indicators
Pre-configured report suite

Support & Help

Implementation & training
UK based telephone & email support
Page linked comprehensive manual
Online help videos
Training courses
Data migration - we can help you switch

Security & GDPR

Unlimited user accounts
Secure Data Centres in the UK
Multiple user groups
Optional two factor authentication
Additional practice & test environments
Multiple GDPR consent rules
Right to be forgotten
Fulfill Subject Access Requests

Go Further

Integrated web referral forms
Send & receive referrals through Charitylog
National reporting capability

One

£2140+VAT year 1

Get in touch

Contact & Case Management

People & Services
Cases & Contacts
Project & Service Workflows
Groups & activities
Email, letter & text communications
Document storage & retrieval
Add your own fields
Anonymous referrals & contacts
Information Links - Directory of Services

Assessment & Impact

Assessment forms
Ladder outcomes
Star Outcomes™

Reporting

Key Performance Indicators
Pre-configured report suite
Progress interval reporting
Classification codes
Excel templates & API reporting

Support & Help

Implementation & training
UK based telephone & email support
Page linked comprehensive manual
Online help videos
Training courses
Data migration - we can help you switch

Security & GDPR

Unlimited user accounts
Secure Data Centres in the UK
Multiple user groups
Optional two factor authentication
Additional practice & test environments
Multiple GDPR consent rules
Right to be forgotten
Fulfill Subject Access Requests
Flexible field visibility controls

Go Further

Combined reporting across separate organisations
Integrated web referral forms
Send & receive referrals through Charitylog
National reporting capability

Plus

From £3885+VAT year 1

Get in touch

Contact & Case Management

People & Services
Cases & Contacts
Project & Service Workflows
Groups & activities
Email, letter & text communications
Document storage & retrieval
Add your own fields
Anonymous referrals & contacts
Information Links - Directory of Services

Assessment & Impact

Assessment forms
Ladder outcomes
Star Outcomes™

Reporting

Key Performance Indicators
Pre-configured report suite
Analytics reporting
Progress interval reporting
Classification codes
Excel templates & API reporting

Support & Help

Implementation & training
UK based telephone & email support
Page linked comprehensive manual
Online help videos
Training courses
Data migration - we can help you switch

Security & GDPR

Unlimited user accounts
Secure Data Centres in the UK
Multiple user groups
Optional two factor authentication
Additional practice & test environments
Multiple GDPR consent rules
Right to be forgotten
Fulfill Subject Access Requests
Flexible field visibility controls

Go Further

Rostering & home care schedules
Mobile app for community based workers
Invoice creation & export
Handypersons & minor adaptations
Controls to separate branches & offices
Combined reporting across separate organisations
Data import module
Integrated web referral forms
Send & receive referrals through Charitylog
API (Application Programming Interface)
National reporting capability

Ultimate

From £9224+VAT year 1

Get in touch

Contact & Case Management

People & Services
Cases & Contacts
Project & Service Workflows
Groups & activities
Email, letter & text communications
Document storage & retrieval
Add your own fields
Anonymous referrals & contacts
Information Links - Directory of Services

Assessment & Impact

Assessment forms
Ladder outcomes
Star Outcomes™

Reporting

Key Performance Indicators
Pre-configured report suite
Analytics reporting
Progress interval reporting
Classification codes
Excel templates & API reporting

Support & Help

Implementation & training
UK based telephone & email support
Page linked comprehensive manual
Online help videos
Training courses
Data migration - we can help you switch

Security & GDPR

Unlimited user accounts
Secure Data Centres in the UK
Multiple user groups
Optional two factor authentication
Additional practice & test environments
Multiple GDPR consent rules
Right to be forgotten
Fulfill Subject Access Requests
Flexible field visibility controls

Go Further

Rostering & home care schedules
Mobile app for community based workers
Invoice creation & export
Handypersons & minor adaptations
Controls to separate branches & offices
Combined reporting across separate organisations
Data import module
Integrated web referral forms
Send & receive referrals through Charitylog
API (Application Programming Interface)
National reporting capability

Pricing table
Our plans at-a-glance All plans, features and prices	Starter £49+VAT per month. 30 day free trial and no upfront cost.	One £2140+VAT year 1 £500+VAT year 2	Most popular Plus From £3885+VAT year 1 From £695+VAT year 2	Ultimate From £9224+VAT year 1 From £2284+VAT year 2
Contact & Case Management	Starter	One	Plus	Ultimate
People & Services
Cases & Contacts
Project & Service Workflows	—
Groups & activities	—
Email, letter & text communications
Document storage & retrieval	250GB	500GB	1TB	2TB
Add your own fields	One table only
Anonymous referrals & contacts	—
Information Links - Directory of Services	—
Assessment & Impact	Starter	One	Plus	Ultimate
Assessment forms	—
Ladder outcomes	—
Star Outcomes™	—	Optional extra	Optional extra	Optional extra
Reporting	Starter	One	Plus	Ultimate
Key Performance Indicators
Pre-configured report suite
Analytics reporting	—	—
Progress interval reporting	—
Classification codes	—
Excel templates & API reporting	—
Support & Help	Starter	One	Plus	Ultimate
Implementation & training	Get started walkthrough	1.5 days training, 0.5 days review	Minimum - 3 days training, 1 day review	Minimum - 6 days training, 2 days review
UK based telephone & email support	60 days telephone support
Page linked comprehensive manual
Online help videos
Training courses
Data migration - we can help you switch
Security & GDPR	Starter	One	Plus	Ultimate
Unlimited user accounts	Up to 5 concurrent users	Up to 10 concurrent users	Up to 50 concurrent users	Unlimited concurrent users
Secure Data Centres in the UK
Multiple user groups	3 user groups	4 user groups	Unlimited	Unlimited
Optional two factor authentication
Additional practice & test environments
Multiple GDPR consent rules
Right to be forgotten
Fulfill Subject Access Requests
Flexible field visibility controls	—
Go Further	Starter	One	Plus	Ultimate
Rostering & home care schedules	—	—	Optional extra
Mobile app for community based workers	—	—	Optional (needs Rostering)	Optional extra
Invoice creation & export	—	—	Optional extra
Handypersons & minor adaptations	—	—	Optional extra
Controls to separate branches & offices	—	—	Optional extra	Optional extra
Combined reporting across separate organisations	—	Optional extra	Optional extra	Optional extra
Data import module	—	—	Optional
Integrated web referral forms	Optional extra	Optional extra	Optional extra	2 forms included
Send & receive referrals through Charitylog	Optional extra	Optional extra	Optional extra	Optional extra
API (Application Programming Interface)	—	—	Optional extra	Read only version included
National reporting capability	Optional extra	Optional extra	Optional extra	Optional extra
	Virtual Demo	Get in touch	Get in touch	Get in touch

* All Prices Exclude VAT