Unlimited user accounts
Unlike most providers, we don't charge for every user, giving affordable access for both staff and volunteers.
- Home
- CRM
- Security & GDPR
- Multiple user groups
Multiple user groups
Multiple user groups with different access rights
All users in Charitylog have to belong to a 'user group'. You can have multiple user groups and in Plus and Ultimate, these are unlimited in number and under your control. In Starter and Charitylog One, we preset them for you.
The user group controls which pages a user can see, which they can edit or add new records to and, if relevant, whether they are allowed to delete data or not.
Typically there will be a System Administrator group which is allowed to see everything and then other groups with fewer access rights, down to the likes of volunteers and external workers who can have very limited views of the system.
There are other additional security and visibility options with the system, for example restriction by project or by the type of work undertaken. You can also restrict users to see only the clients they are working with - typically a counsellor or case worker.
Other Features
Secure Data Centres in the UK
All data is hosted using secure, highly reputable Data Centres in the UK.
Optional two factor authentication
Use 2FA for an extra level of security.
Additional practice & test environments
Separate training and test (sandbox) systems without affecting your live data.
Multiple GDPR consent rules
Keep on top of GDPR compliance with configurable consent options, including expiry notifications.
Right to be forgotten
Manage 'forget me' requests easily.
Fulfill Subject Access Requests
Easily provide personal information upon request.
Flexible field visibility controls
Users only see the fields that are relevant to the work they are doing.