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How Charitylog can help with GDPR

How can Charitylog help charities with GDPR*?

You can define the types of data (e.g. personal data such as gender, ethnicity, medical data, financial data) viewable at a user level.

Users only see the information they are entitled to, which may differ by service. There is also a section to display the types of information that is not available to them.

Detailed Consent Recording

'How do I record consent GDPR?'. This is a question asked by many charities, Not for Profits and Community Interest Companies. Detailed consent options are available with Charitylog and information is prominently positioned in one location within the system. As there may be many separate types of consent required, this section expands to accommodate all your needs. Our specialist charity CRM allows you to manage and record consent in terms of:

  • Date of consent

  • The level at which consent is held

  • Consent-related functionality

  • Third party sharing consent (signposts & external referrals)

  • Withdrawal of consent

For external referrals, you can control which consents are needed to refer to any external organisation, record whether the client has given this consent and issue a clear warning if this has not been given. This offers an efficient way to record consent GDPR.

Personal Access to Data

Individuals can easily view the data held on the system via printouts.

Our Print Client Record function allows you to include all the relevant data.

Right to be forgotten

With the Anonymisation function, you can delete any identifiable data, while leaving an identifier so that historical reports are still correct. You can also search for clients where there has been no contact for a defined period.

Data portability

There is a requirement to export the data in a 'commonly used machine-readable format'. CSV, XML, or Excel are acceptable. The Print Client Record feature has a handy Excel export option for this. A user-defined template library will allow predefined fields to be exported. This avoids the need to repeatedly choose the information you need.

Our management database makes charity GDPR* compliance simple.