Support

If your issue is urgent please call our support team during office hours on 0333 222 5957.

Help manual and webinars

There's a help manual for each screen of your CRM - just click the question mark next to your profile name (screenshot below).

In-house support team

Our friendly, in-house technical support team are available during office hours.

Tel: 0333 222 5957 (Mon - Fri: 9am - 5pm)

There are no restrictions on how many times you can call support (within reason of course!).

Still on our basic Starter package? Phone support is available at an extra cost, but email support is free.

Email support (for non-urgent issues)

It's normally quicker to call us, unless your issue can wait.

Email us at support@dizions.co.uk and we will usually get back to you within 3 working days. During busy times, or for more complex issues, this can take a little longer. Please include as much detail in your email as possible.

Training and reviews

We offer full and half-day training courses, refreshers and intensive 1:1 review sessions. Visit our page on training and reviews to find out more.

• Comprehensive online instruction manual

• Wealth of How-To videos

• Telephone Support included: 

  0333 222 5957 (Mon - Fri: 9am - 5pm)

• Email Support included: support@charitylog.co.uk