What is Charitylog?

Charitylog is a cloud-based CRM system. 

'CRM' stands for client (or customer) relationship management.

It's a case management system - and much more. It helps you keep all your important information in one place - client/service user details, interactions, communications, workflows, outcomes - and run reports on it quickly and easily.

Charitylog is fully independent, UK-based, owned and run. It’s all we do.

Around 1000 charities across the UK use Charitylog so far.

From conversations, reviews and feedback we know there are certain things people especially love about Charitylog.

• Our personal approach. Because we work very closely with you through the implementation and training period, we’ll get to know you and your organisation well. After that, we’re always around to help. You'll have unlimited access to our lovely in-house customer support team.

• We can keep costs down because we’re a smallish company and we directly employ all our staff. See our plans and pricing.

• You have control over your own Charitylog system. We'll help you set it up, and you'll have enough control to customise it and make changes later.

• We can help you switch from another CRM if need be. Read about our supportive migration process.

• We really know charities. Many of us have a background working for charities, and we all have a personal commitment to the voluntary sector.

• We don’t believe in anonymous call centres - we have our own, friendly in-house support team.

Get in touch now to find out how Charitylog could help you!