Testimonials

"Dizions are a great company to work with. From the start I found them to be deeply competent, genuinely supportive of our priorities and actively fair and reasonable in their approach. Ian and the team have worked effectively and collaboratively with us to shape and introduce Charitylog to our network of over 180 local Home-Starts. This has felt like a real team effort and I have been delighted by both the responsiveness of the Dizions team and the complete lack of false promises! I was particularly impressed when, after negotiating a group deal for accessing their system, Dizions proactively gave refunds to Home-Starts who had already purchased it.

The Charitylog system is a best in class system at a price well below that of its competitors. The flexibility of the platform is balanced by excellent accessibility, ease of configuration and willingness by Dizions to find solutions to any problems we throw at them. There are also lots of clever aspects to the system from the connections we have been able to develop between systems and the library functionality we are using to share templates. It has been a pleasure."
Pete Thomas, Chief Operating Officer, Home-Start UK

"From the start Charitylog proved to be easy to set up and effective 'out of the box'. New staff members find it easy to use and become familiar with it very quickly. The system has proved more than capable of handling the expansion of our services and changes in our working methods that we are currently experiencing." Steve Southwell, Trustee, Havant and East Hants Mind

"Charitylog is well and truly underway in our organisation now and we're already wondering how on earth we managed without it, especially with us all working remotely - it's been crucial!" Louise Boyle, Business Manager, Home-Start Portsmouth

"When Voluntary Action Leicestershire acquired Charitylog in 2016, the GREAT Project was a brand new project that needed a database with adaptive capabilities to mould to its needs as they developed. It has delivered that, and more. Right from the start the support staff at Dizions understood our brief and our clients, which made the implementation flow easily, making best use of the time allocated.

Charitylog flexibility allows us to gain insights that inform management decisions and help us produce meaningful reports in a timely manner.

Having worked on many databases in the charitable sector, I find this one to be the most adaptive and user friendly."
Muriel Russell, Data and Impact Analyst, The GREAT Project

"We love the system! It is soooo much easier to use and especially to get stats. We are definitely pleased with it! Just makes life so much easier." Monika Mazeikaite, Senior Project Worker, ACCESS - Supporting migrants in East Anglia

"Over the last 4 years, Charitylog has become an integral part of our procedures and processes and is an invaluable tool for our organisation.

Due to the demands of meeting contracts, KPI reporting and the complexities around tracking clients through our service, we needed a very flexible and bespoke solution. Through a system demonstration visit and various recommendations from other organisations, we were confident that Charitylog could deliver to our organisations' needs.

We were assigned an Implementation Consultant, Andrew, who took time to listen to our requirements and over the course of a few weeks, supported us to build the system to meet our needs.

Not only is the product invaluable to us, I cannot praise the customer support enough. The customer service team are exceptional, knowledgeable and always willing to help. Highly recommended!"
Helen Cryan, Chief Executive, Crossroads Care Rotherham

"Charitylog has helped improve our efficiency with client contact with its simple-to-use referral and history recording. We can then report on all of this using Charitlylog reports and share with our funders and donors on the work that we do. Everyone we have communicated with has been extremely helpful, you can pick up the phone and get straight through to a member of the support team who will assist you straight away." Mark Upton, Client Services Manager, Oxfordshire Association for the Blind

"After many years of working with paper files and then a home-made access database, we knew we needed to upgrade our system. We had spoken to several CRM providers previously but none were able to provide the flexibility that Charitylog has. As we work across several buildings spread across the city, we needed a database we could easily access from anywhere, that would improve communication and efficiency in a secure way. Charitylog has done this for us, and saved a lot of trees in the process, as we no longer need to keep several copies of paper files in different offices.

The efficiency gained has undoubtedly saved us time and money. We are confident it is adaptable enough to be futureproof, but if we do get stuck the customer service is amazing - Charitylog staff are very patient and helpful.

We have used Charitylog for around 5 years now, and we can't imagine life without it!"
Lorna Lawrence, Quality Manager, Coventry & Warwickshire Mind

"The technical support and advice I've received from Charitylog has always been extremely helpful. It has enabled me to overcome any difficulties I've faced with ease and understanding. I feel confident calling the support line, as I know they'll go the extra mile to make sure I get the best solution. The advice they give is the best." Cath Kirwan, Quality Systems Officer, Deafness Support Network

"The implementation of our Charitylog system went successfully, especially in regards to meeting deadlines with time frames set for installation. Our Implementation Consultant listened, understood our organisational needs and worked with us to customise the system so it could best meet our requirements. The training provided was excellent. Also the technical support received is exceptional, we speak to knowledgeable people who can help and if they don't know the answer immediately they either find it out or transfer us to someone who does." Clare Mullins, Community Development Manager, Age UK Stockport