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Call-round mobile app

Call-Round mobile care app

Call-round is a mobile phone app that allows community support workers and their office supervisors to exchange information quickly and easily.

Used in conjunction with Charitylog and the Rostering feature, Call-round offers integrated roster updates, visit verification, activity reporting, note updates and signature capture. The rostering app also works in conjunction with Google Maps to show travel through the shift and locations of work.

Using our Call-round app, support workers can view live schedules on their phone, with schedule updates conveyed from the office in real time.

Arrival and departure from the client's address is verified with minimum fuss and alerts can be created to highlight late arrivals or departures etc.. You can also capture the client's signature and it is displayed on the Charitylog job card in the Rostering system.

Live data is continuously exchanged between Call-round and Charitylog via background synchronisation. If the mobile signal is temporarily lost, Call-round automatically updates as soon as its connection is restored.

This charity mobile app can either be purchased as a fully managed packaged solution (with a single provider responsible for all mobile phone and data communication matters), or the service can be purchased on a "use your own device" arrangement where the Call-round app is used on the community support worker's own phone.

Main features of Call-round:

  • Monitors care delivery

    Enables effective management of care delivery by verifying arrival and departure of carers/support workers in real-time.

  • Displays updated care visits

    Allows carers to view updated care schedules and other important timely information whilst out in the community.

  • Records observations and outcomes

    Enables community-based staff to record observations and outcomes of completed visits. Data is synchronised with the Charitylog CRM in real-time so office staff are kept up to date.

  • Enables faster, more accurate billing

    Attendance times are recorded to the nearest second, enabling providers to produce invoices based on verified actual times.

  • Streamlines processes

    Removes the need for paper timesheets and reduces back-office admin by enabling verified data to be exported into finance systems.

  • Allows signature capture at the client visit.

Other Features