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Compare our plans at-a-glance

All plans and features

One

For 1 service (<10 FTEs)

Pricing

Contact & Case Management

  • People & Services
  • Cases & Contacts
  • Project & Service Workflows
  • Groups & activities
  • Email, letter & text communications
  • Document storage & retrieval (500GB)
  • Add your own fields
  • Anonymous referrals & contacts
  • Information Links - Directory of Services

Assessment & Impact

  • Assessment forms
  • Ladder outcomes
  • Star Outcomes™ (Optional extra)

Reporting

  • Key Performance Indicators
  • Pre-configured report suite
  • Progress interval reporting
  • Classification codes
  • Excel templates

Support & Help

  • Implementation - getting started (1.5 days training, 0.5 days review)
  • UK based telephone & email support
  • Page linked comprehensive manual
  • Online help videos
  • Data migration - we can help you switch
  • Additional training and system reviews (Optional extra)

Security & GDPR

  • Multiple user accounts (Up to 10 FTE users)
  • Multiple user groups (4 user groups)
  • Secure Data Centres in the UK
  • Optional two factor authentication
  • Additional practice & test environments
  • Multiple GDPR consent rules
  • Right to be forgotten
  • Fulfill Subject Access Requests
  • Flexible field visibility controls

Go Further

  • Combined reporting across separate organisations (Optional extra)
  • Integrated web referral forms (Optional extra)
  • Send & receive referrals through Charitylog (Optional extra)
  • API (Application Programming Interface) (Optional extra)
  • National reporting capability (Optional extra)
  • Advocacy support

Standard

Unlimited users

Pricing

Contact & Case Management

  • People & Services
  • Cases & Contacts
  • Project & Service Workflows
  • Groups & activities
  • Email, letter & text communications
  • Document storage & retrieval (1TB)
  • Add your own fields
  • Anonymous referrals & contacts
  • Information Links - Directory of Services

Assessment & Impact

  • Assessment forms
  • Ladder outcomes
  • Star Outcomes™ (Optional extra)

Reporting

  • Key Performance Indicators
  • Pre-configured report suite
  • Analytics reporting
  • Progress interval reporting
  • Classification codes
  • Excel templates

Support & Help

  • Implementation - getting started (Minimum - 3 days training, 1 day review)
  • UK based telephone & email support
  • Page linked comprehensive manual
  • Online help videos
  • Data migration - we can help you switch
  • Additional training and system reviews (Optional extra)

Security & GDPR

  • Multiple user accounts (Unlimited users)
  • Multiple user groups (Unlimited)
  • Secure Data Centres in the UK
  • Optional two factor authentication
  • Additional practice & test environments
  • Multiple GDPR consent rules
  • Right to be forgotten
  • Fulfill Subject Access Requests
  • Flexible field visibility controls

Go Further

  • Rostering & home care schedules (Optional extra)
  • Mobile app for rostered care workers (Optional (needs Rostering))
  • Invoice creation & export (Optional extra)
  • Handypersons & minor adaptations (Optional extra)
  • Controls to separate branches & offices (Optional extra)
  • Combined reporting across separate organisations (Optional extra)
  • Data import module (Optional extra)
  • Integrated web referral forms (Optional extra)
  • Send & receive referrals through Charitylog (Optional extra)
  • API (Application Programming Interface) (Optional extra)
  • National reporting capability (Optional extra)
  • Advocacy support

Ultimate

Unlimited users

Pricing

Contact & Case Management

  • People & Services
  • Cases & Contacts
  • Project & Service Workflows
  • Groups & activities
  • Email, letter & text communications
  • Document storage & retrieval (2TB)
  • Add your own fields
  • Anonymous referrals & contacts
  • Information Links - Directory of Services

Assessment & Impact

  • Assessment forms
  • Ladder outcomes
  • Star Outcomes™ (Optional extra)

Reporting

  • Key Performance Indicators
  • Pre-configured report suite
  • Analytics reporting
  • Progress interval reporting
  • Classification codes
  • Excel templates

Support & Help

  • Implementation - getting started (Minimum - 6 days training, 2 days review)
  • UK based telephone & email support
  • Page linked comprehensive manual
  • Online help videos
  • Data migration - we can help you switch
  • Additional training and system reviews (Optional extra)

Security & GDPR

  • Multiple user accounts (Unlimited users)
  • Multiple user groups (Unlimited)
  • Secure Data Centres in the UK
  • Optional two factor authentication
  • Additional practice & test environments
  • Multiple GDPR consent rules
  • Right to be forgotten
  • Fulfill Subject Access Requests
  • Flexible field visibility controls

Go Further

  • Rostering & home care schedules
  • Mobile app for rostered care workers (Optional extra)
  • Invoice creation & export
  • Handypersons & minor adaptations
  • Controls to separate branches & offices (Optional extra)
  • Combined reporting across separate organisations (Optional extra)
  • Data import module
  • Integrated web referral forms (2 forms included)
  • Send & receive referrals through Charitylog (Optional extra)
  • API (Application Programming Interface) (Read only version included)
  • National reporting capability (Optional extra)
  • Advocacy support
Pricing table

Compare our plans at-a-glance

All plans and features

One

For 1 service (<10 FTEs)

Pricing
Group 3

Most popular

Standard

Unlimited users

Pricing

Ultimate

Unlimited users

Pricing
Contact & Case ManagementOneStandardUltimate
People & Services
Cases & Contacts
Project & Service Workflows
Groups & activities
Email, letter & text communications
Document storage & retrieval500GB1TB2TB
Add your own fields
Anonymous referrals & contacts
Information Links - Directory of Services
Assessment & ImpactOneStandardUltimate
Assessment forms
Ladder outcomes
Star Outcomes™Optional extraOptional extraOptional extra
ReportingOneStandardUltimate
Key Performance Indicators
Pre-configured report suite
Analytics reporting
Progress interval reporting
Classification codes
Excel templates
Support & HelpOneStandardUltimate
Implementation - getting started1.5 days training, 0.5 days reviewMinimum - 3 days training, 1 day reviewMinimum - 6 days training, 2 days review
UK based telephone & email support
Page linked comprehensive manual
Online help videos
Data migration - we can help you switch
Additional training and system reviewsOptional extraOptional extraOptional extra
Security & GDPROneStandardUltimate
Multiple user accountsUp to 10 FTE usersUnlimited usersUnlimited users
Multiple user groups4 user groupsUnlimitedUnlimited
Secure Data Centres in the UK
Optional two factor authentication
Additional practice & test environments
Multiple GDPR consent rules
Right to be forgotten
Fulfill Subject Access Requests
Flexible field visibility controls
Go FurtherOneStandardUltimate
Rostering & home care schedulesOptional extra
Mobile app for rostered care workersOptional (needs Rostering)Optional extra
Invoice creation & exportOptional extra
Handypersons & minor adaptationsOptional extra
Controls to separate branches & officesOptional extraOptional extra
Combined reporting across separate organisationsOptional extraOptional extraOptional extra
Data import moduleOptional extra
Integrated web referral formsOptional extraOptional extra2 forms included
Send & receive referrals through CharitylogOptional extraOptional extraOptional extra
API (Application Programming Interface)Optional extraOptional extraRead only version included
National reporting capabilityOptional extraOptional extraOptional extra
Advocacy support
Get in touchGet in touchGet in touch

* All Prices Exclude VAT